We can provide you with technical support in a number of ways.
The Bellus3D Face Camera Pro is the industry's most affordable, advanced high-resolution face camera on the market.
The camera is an add-on accessory for Android smartphones and Android tablets.
STEP 1: You must have a supported Android device to connect to your camera
STEP 2: You must install two Apps on your device from https://play.google.com
STEP 3: View the tutorial video
STEP 4: The first time you connect the camera to your device, YOU WILL HAVE TO CLICK THROUGH THIS DIALOG BOX TWICE
* Best Image Quality. The Huawei Media Pad M3 is recommended because of its high-resolution front facing camera. However, you cannot charge the Huawei MediaPad M3 while the Face Camera Pro is connected because it uses a micro-USB connector. Huawei MediaPad M3 will require a USB Type C Female OTG to USB Micro Male Converter Adaptor. See below*
** Simultaneous Charging. If you need to charge the host device while the Face Camera Pro is connected (for example when using it in a kiosk), we suggest you consider Samsung Galaxy Tab S3, which has a USB Type-C connector. You will need to purchase a powered USB hub that allows you to connect the Face Camera Pro and charge the tablet at the same time. The hub is available on Amazon.
PLEASE NOTE: The Face Camera Pro comes with a USB Type C male connector. Older devices like the Huawei MediaTab M3 use the USB Micro connector. For these devices you will need to use a USB Type C Female OTG to USB Micro Male Converter Adaptor. These are available on Amazon or you may purchase from Bellus3D at the time you purchase your camera.
Please follow the link below to see our data sheet for an overview of specifications: